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July 2006
Online50

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Discerning Value

Where’s money really to be made in accounting - providing year-end accounts for Companies House, or helping clients understand their cashflow each month? If you do want to sell extra services, where will you find the staff? We've talked to partners and outsourcers and come up with some answers. Read on to find out more. . .

In this issue we’ve also provided a briefing on Online50 for partners who need to make Sarbanes-Oxley reports. This is following an actual request from a NASDAQ-quoted user of the platform.

As always, if you have a comment on any of the material in our newsletters we'd love to hear it. Simply reply to this newsletter or give us a call on 0800 195 0835.

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In This Issue:

Double Your Fees
Sarbanes-Oxley and Online50
Partner Profile: Global InfoSys
Partner Profile: Your Back Office
Partner Profile: De Chazal Du Mee

Double Your Fees

How can you double your fee income without hiring extra staff? This may sound implausible, but if your bread and butter is statutory year-end accounts you could be missing a trick.

We’ve surveyed a selection of our partners to see for ourselves where money can be made from some basic accountancy services. As a disclaimer, the numbers in the text are what we have derived from the responses to our poll, and of necessity paint a broad-brush picture. If you’d like to see the results of the poll please contact your account manager, or leave your details here.

We’ve learned that for an SME with its books in relatively good order, a year-end accounts preparation fee can range from £500 to around £3000 for a company with turnover below £500,000.

We’ve also seen that an appropriately skilled individual should be able to complete around 10 of these a month.

Assuming an “average” fee of £1200 for the work, fees earned over the month are:
   £1200 x 10 = £12,000.

But which is the higher earner: monthly management accounts or year-end accounts preparation?

Again, based on the responses to our poll, using a day rate of £350 for management accounts & bookkeeping work, and 20 working days in the month (4 full weeks), the monthly revenue generated by the same individual would be:
   £350 x 20 = £7,000 per month

On the basis of the figures above there’s no debate – but here’s the rub. To complete 10 sets of year end accounts per month to generate £12k in fees one person needs to service 120 clients over the year, and the practice also has to be able to spread that work evenly.

But to earn the £7k monthly fees from management accounts, performing 2 days work per month per client, you only need 10 clients. However, you'll be able to plan this work with more confidence, as it covers routine tasks. By performing the work online, you have the freedom to choose which staff perform the work and from which location.

So if you’re happily earning £10k per month from 120 clients, on the basis of the survey data, persuading 20 of these to take a management accounts service would double your fees. Here’s the next question though – where will the staff come from? You’re not going to switch your accounts preparation staff onto management accounts work, but you’re still leaving significant fees on the table.

If you’ve read this far you know where the discussion’s leading: outsourcing. Some of our partners are already successfully using outsourcers based overseas, working together on the Online50 platform.

Melanie Troiano, Customer Services Director at one of our partners, Stevenage-based Artauis, comments: "We have recently successfully migrated all of our payroll bureau data onto the Online50 platform. We now have a team based in Mumbai processing overnight all of our payrolls for our clients. The ability to print directly to a printer in our Stevenage office from India means that our role has become one of review and liaison with the client. Working with Online50, we are now migrating all of our clients' Sage Line 50 accounts data onto the online system so that our team in India can also provide accounts processing."

If you are not using outsourcers already, but would like to do so, to help you consider your options, we have profiled three providers who have recently joined the Online50 service below. These partners want to work with you on the Online50 platform to fill the resource gap and help you make money from management accounting. They've said in their own words what they can do for you and why they want you to work with them.

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Sarbanes-Oxley and Online50

For those of you with publicly-traded clients (in the US or domiciled elsewhere) doing in business in the US, you will have been preparing for that start of Sarbanes-Oxley compliant reporting this year.

Under the terms of Section 404 all annual financial reports must include an Internal Control Report stating that management is responsible for an "adequate" internal control structure, and an assessment by management of the effectiveness of the control structure.

More generally all applicable companies must establish a financial accounting framework that can generate financial reports that are readily verifiable with traceable source data. This source data must remain intact and cannot undergo undocumented revisions.

We have been asked by the UK subsidiary of a NASDAQ-quoted company for a statement on the access to this source data. Here’s what we said:

  • Commercial confidentiality: we have no access to your Sage accounts data - it's password protected and only you and the accountant will know that. As we don’t develop the accounting software hosted on the platform, we don’t have the ability to crack the passwords on your data.
  • Access rights to data: Online50 platform access allows you to take back-ups of accounts data to your local PC at any time
  • Security: We run two Tier 1 facilities in London (EC1 and E14) connected by a dedicated fibre link and backed-up to each other overnight. Physical access to the datacentres requires biometric authentication. Traffic between your PC and the servers is encrypted at the 128 bit-level, the maximum currently in use.
  • Backups & data verification: we back-up the data held at each of our two datacentres to the other location overnight. We also maintain a back-up to tape for 14 days at the primary location (London E14). Users running the accounts in one of our hosted accounts packages know that they can take their data offline, and can independently verify the backup using a desktop copy of the same software - we host mainstream accounts packages, not proprietary web-only systems. The ability to back-up from the hosting servers to an offline location means that the data can be held in a minimum of three physical locations: our two datacentres and the offline hard disk or network drive.

If you have any questions or need further clarification, please give your account manager a call on 0800 195 0835.

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Partner Profile: Global InfoSys

Global Infosys Ltd (“GI”) has been providing management accounting services to UK accountants since 1999. They have 30 staff and growing in India, of whom 5 are qualified, serving more than 30 accountant and SME clients.

Services: We provide a full spectrum of services, comprising:
  • Statutory / year-end accounts with supporting working paper file to the standards required by UK accounting firms.
  • Monthly management accounts
  • Book keeping, data-entry, reconciliation assignments
  • Management Information System reporting
  • Accounts department outsourcing with live or next day processing.

Differentiators: We have a six-year track record of successfully problem-solving for clients, and the testimonials to back this up. UK office set up and a “no client poaching” guarantee. We are obsessive about meeting the deadlines and commitments you have given to your clients. Our philosophy is simple - “If you are not happy with our work, you don’t pay”

Target segment: UK practices who have some outsourcing clients today, but want to hand these to us to allow the partners to sell more. UK practices working to grow without the burden of additional staff. UK Practices who want to make book- keeping, VAT processing and management accounting assignments more profitable. UK practices who want to provide additional services with no fixed overhead increment to themselves.

Contact details: please contact Arun Ravindranathan at arun@gisystem.co.uk or on 020 8424 8916. Our website is: www.gi-infotech.com.

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Partner Profile: Your Back Office

Your Back Office is a South Yorkshire based company with its own facilities in New Delhi who have been looking after UK and US clients for the last 12 months

Services:
  • Year end accounts - prepared with a commentary including any missing information, material issues which need to be considered and the assumptions we have used. For a smooth transition a set of last year's accounts provide us with the detail to formulate the new set
  • Management accounts - P/L account, trial balance, balance sheet, cash flow forecasts, budgets, business plans
  • Payroll - processing, statutory payments, PAYE, P35/P14/P60, payslips and reports
  • Receivables and payables report with ageing analysis
  • Book-keeping and VAT with a working sheet and full bank reconciliation

Differentiators:

  • A full scanning and digital archiving service so you don’t have to scan yourself.
  • A free no obligation trial job of your choice so you can determine the value of outsourcing and see how the process works.
  • Field-based account management to cater for your needs and to deliver a smooth process ensuring customer satisfaction.

Target segment: Accountants who would like to:

  • Improve margins and turnover
  • Reduce turnaround times
  • Have a resource to cover recruitment issues or maternity/sick leave
  • Expand with variable costs rather than fixed with a supplier agreement rather than an employee contract
  • Have more time to spend with existing clients, prospecting for new business or simply to enjoy life!

Contact details: please contact Nick Janakowski on 0870 033 2030 or 07957 691715. Alternatively please email nick@yboaccounting.co.uk Our website is: www.yboaccounting.co.uk .

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Partner Profile: De Chazal Du Mee

De Chazal Du Mee was founded in Mauritius in 1952 and is the largest independent multi-disciplinary professional services firm in Sub-Saharan Africa with offices in the Indian Ocean and mainland Africa.

Services: Our outsourcing services focus on bookkeeping, management accounting and year end financial reporting. In addition, we can assist with sales invoicing, accounts receivable and suppliers’ ledger management. De Chazal Du Mee Outsourcing Services contracts with your accountancy practice only. We do not deal nor contact your clients, unless you specifically direct us. All queries and information requested are channeled through you.

Differentiators:

  • As a multi-national practice present in 11 countries, our clients are from various industry sectors, and consequently our experience is varied. Mauritius itself enjoys great political and economical stability.
  • If you have French-speaking clients, or want to offer services to such prospective clients we can help you – we operate in a fully bi-lingual financial centre and our team in Mauritius is made up of qualified accountants who have been trained in the UK and are fully conversant with UK Accounting Standards.
  • Finally our time zone is only 4 hours ahead of GMT, dropping to 3 hours ahead during BST.

Target segment: UK practices of all sizes who want to offshore with confidence.

Contact details: please contact either: Georges Chung at georges.chung@bdodcdm.mu / +230 202 3121 or Feizal Allybokus at feizal.allybokus@bdodcdm.mu / +230 202 9979. Our website is: www.dcdm.biz.

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Disclaimer

Every effort is made to ensure the accuracy of the information presented in this document, however we cannot warrant that the information is free from errors. There may be omissions or inaccuracies in the information and it is provided to you on an "as is" basis without warranties of any kind. We assume no responsibility for the consequences of any errors or omissions in the content or otherwise relating to the information.

Copyright and all other intellectual property rights subsisting in the information presented in this document is owned by us or by the providers of such information and is protected by Copyright Law.

The Online50 service is provided by Online50 Limited, a Microsoft Gold Certified partner and Sage Authorised Application Service Partner. We are also independently audited and accredited to the ISO 27001:2005 standard for Information Security and the ISO 9001:2008 Quality standard. We are a private company, and independent of the software vendors whose applications we host. Online50 Limited is registered in England Number 3144276. Registered Office: Ternion Court, 264-268 Upper Fourth Street, Central Milton Keynes, Bucks. MK9 1DP. Correspondence Address: Unit 57 Skylines Village, Limeharbour, London E14 9TS.


Copyright © Online50 Limited 2006

Gold Panning

If you look hard enough, more fees are out there

2020 Partner News

This month we welcome another 2020 member, Stokoe Rodger, who joins several other 2020 members using the Online50 platform with clients.

Stokoe Rodger, is based in the Newcastle area, but Online50 allows them to deliver services to a client operating from the Isle of Wight. As the client grows and needs more input from an accountant, Online50 allows Stokoe Rodger to support the client's business from Newcastle, maintaining the relationship.


Supporting Your Practice

Amongst the other partners joining us this month we also welcome three partners offering outsourcing services to UK practices using the Online50 platform: Global InfoSys, Your Back Office and an international partner, De Chazal Du Mee of Mauritius.

If you are already a partner and believe you have a service that would be of benefit to other Online50 partners, let us know by calling 0800 195 0835, and we will pass your details on.

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